Delivery Information

We deliver to all areas across the Kingdom of Saudi Arabia.

The moment you complete your purchase, your order will be processed. We will send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.

Delivery Options

To process your order as fast as possible, we can only accept card payments on our website and no longer accept cash on delivery. We are also taking strict hygiene measures to make our deliveries arrive safely to you.

  • Home Delivery

    • Same day delivery (Jeddah only) - order before 12PM and receive same day delivery before 10PM. Delivery cost is 25 SAR or free on orders above 299 SAR.
    • Standard delivery (All areas) - delivered within 1-5 days. Delivery cost is 20 SAR, or free on orders above 149 SAR.

Safety Measures

In light of current circumstances, we are taking every measure to ensure the safety of our customers & employees. We have imposed strict hygiene and sanitation protocols at every step of the order & delivery process that put safety first. The precautionary measures include:

DeliveryDelivery

 

We will always continue to uphold all measures to offer you the best shopping experience from the safety and comfort of your home.

    Home Delivery

    Same day delivery in selected areas of Jeddah:

    Abruq ar rughamah Al Balad Al-Hindawiya Al Rihab As Salamah Madain Fahd
    Al Ajwad Al Basatin Al Kandarah An Naim As Samir Mishrifuh
    Al Ammariyah Al Bawadi Al Manar An Nasim Az Zahraa Al Jamiah
    Al Andalus Al Faiha Al Marwah Ar Rawdah Bani Malik  
    Al Aziziyah Al Faisaliyah Al Muhammadiyah Ar Ruwais Bryman  
    Al Baghdadiyah al Gharbyian Al Hamadaniyah Al Rabwah As Sabil Ghulail  
    Al Baghdadiyah al Sharqiyah Al Hamra Al Rahmanyah As Safa King Abdul Aziz University  

    Standard delivery within 1-3 days  to the following areas:

    • Jeddah
    • Riyadh
    • Dammam

    Standard delivery within 1-5 days to the following areas:

    • Khobar
    • Dahran
    • Makkah 
    • Madinah 
    • Dere'iyeh
    • Kharj
    • Jubail
    • Seihat

    Cash on Delivery

    The cash on delivery option is unavailable. We offer alternative online payment options through debit/credit cards.

    Click & Collect

    You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.

    If you’re unable to collect your order for any reason, please contact us on 92000-2482.
    Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.

    • Delivered within 1-7 days to the Western Province stores.
    • Delivered within 3-6 days to the Central and Eastern Province stores.

    We keep your order in store for 7 business days.

    All uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.

    For more information, please visits our FAQ's page.